Smith.ai
Virtual front desk with AI-first or human-first call answering
Smith.ai is a call-answering service with a choice of AI-first or human-first handling. Its listed plans cost more than the other answering tools here. Human agents step in when a caller asks for a person or has a complex enquiry.
- Best for
- Owners who want a person (or a person backing up an AI) to qualify and route calls. Smith.ai publishes an electrician answering-service page and an electrical contractor case study.
- Pricing
- Check site. Plans start at $300/mo for 30 calls (Basic $810/mo for 90 calls, Pro $2,100/mo for 300 calls). Per-call add-ons such as booking appointments ($1.50) cost extra. Check site: figures differ between AI-first and human-first. Vendor pricing page ↗
- Trial
- 30-day money-back guarantee
- Region
- North America-based agents; check site for other countries
- Last checked
- 15 October 2026
Key features
- Priced per call rather than per minute; spam is not charged
- Lead screening and intake questions included
- Appointment booking, call recording and routing available as per-call add-ons
- Month-to-month, no long contract
Watch out for
Costs rise quickly with add-ons and overage calls, so estimate your monthly call volume first.
Use cases featuring Smith.ai
An electrical firm stops pulling electricians off jobs to answer ad-driven calls
Armor Electric used a virtual receptionist service so calls from a busy ad campaign were answered while the crew kept working.
Vendor case study Armor Electric, Brea, California
Sources
Information is taken from the vendor pages above on 15 October 2026. Prices and features change; confirm on the vendor's site before you buy.
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