A tree care firm uses a four-step reminder sequence to turn more customers into reviewers
Miller's Tree Service used NiceJob's four-step email and SMS campaign, triggered from QuickBooks, to lift Google reviews from just over 100 to 1,042.
Vendor case study Source: NiceJob case study ↗. Summarised in our own words by Agent Toolbelt; business details are from the source and we have not verified them independently.
Miller’s Tree Service is a tree care company founded in 1999 serving Tallahassee and the Big Bend area. In March 2024 it had just over 100 Google reviews and wanted a more consistent way to collect them.
They set up NiceJob’s four-step review reminder campaign, sending follow-ups by email and SMS. By connecting NiceJob to QuickBooks, a completed job triggers the review request automatically.
NiceJob reports 1,042 Google reviews and a 4.9-star rating in under two years, with 523 reviews coming directly from the automated follow-ups. These are the vendor’s figures.
Tools involved
NiceJob
Automated review requests and AI review replies for service businesses
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Added 15 October 2026. If you are the business featured and would like this changed or removed, get in touch.