A roofing company replaces ad hoc review requests with an automated system
Cathedral Roofing in Southwest Florida moved to NiceJob after inconsistent manual requests, and reports tripling its monthly review volume.
Vendor case study Source: NiceJob case study ↗. Summarised in our own words by Agent Toolbelt; business details are from the source and we have not verified them independently.
Cathedral Roofing is a family-founded roofer in Southwest Florida. It tried automating review requests in December 2024, but without a solid system field techs forgot to ask, follow-up emails were sporadic and review volume was uneven.
They adopted NiceJob, using its CRM integration, SMS and email review requests, referral prompts and AI-assisted replies. They later moved to NiceJob Pro for video reviews, social syndication and custom workflows.
NiceJob reports 120+ Google reviews in seven months, tripled monthly review volume, a 4.8-star average, 22% more referral-based leads and an 18% rise in online conversion. These figures come from the vendor’s case study.
Tools involved
NiceJob
Automated review requests and AI review replies for service businesses
Pricing: Starter $75/mo, Pro $125/mo (USD). No contracts.
Added 15 October 2026. If you are the business featured and would like this changed or removed, get in touch.